Apr 22 1999
From The Space Library
At the 14th Annual NASA Continual Improvement and Reinvention Conference on Quality Management, Administrator Daniel S. Goldin presented the George M. Low Award, NASA's highest honor for quality and technical performance, to four U.S. companies: 1) Barrios Technology Inc. of Houston, Texas, for its small-business product; 2) Kay and Associates of Edwards, California, for small-business service; 3) Raytheon Support Services Company of Annapolis Junction, Maryland, for the large-business service category; and, 4) Thiokol Space Operations of Brigham City, Utah, for the large-business product category. NASA had evaluated the recipients for performance, delivery according to agreed cost and schedule, innovation, management leadership, alignment of organizational goals with NASA's strategic plans, customer orientation, and adherence to the Total Quality Management philosophy. Thiokol Corporation, which had won the Low Award in 1991 and Marshall Space Flight Center's Contractor Excellence Award in March 1999, had manufactured the reusable solid rocket motor for the Space Shuttle, as well as providing launch support and refurbishment services for the motor. Over the past seven years, Thiokol had never delayed its delivery of hardware. Its cost reduction efforts had saved NASA US$152 million.
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